Frequently Asked Questions
Everything you need to know about shopping at Moon Car Ster.
How long will it take to receive my order?
Standard shipping typically takes 5-10 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery status.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a request.
How do I ensure I choose the right size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own for the best fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay.
Do you ship internationally?
Yes, Moon Car Ster ships to over 50 countries worldwide. Shipping costs and delivery timelines vary depending on your location and are calculated at checkout.
How should I care for my garments?
To maintain the quality of our fabrics, we recommend machine washing on a cold, gentle cycle and hanging to dry. Specific care instructions are located on the inner label of each item.